How can I return an item?Updated 2 months ago

General Return Policy:

• To be eligible for a return, all original tags must be attached, and the white law label must not be removed or cut.

POOLSOFA: 

• Returns must be initiated by emailing us at [email protected]. These returns cannot be processed through our online return portal.

BATH PILLOWS, SAUNASOFA SET & ACCESSORIES: 

• Kindly use this link to initiate the return and get your prepaid return label. Please enter your order number and your shipping zip code or email address. Once we receive the package back, your refund will be processed!

If you need any further assistance or have specific circumstances like expired return dates or missing items, please reach out to us at [email protected]. We're happy to help!