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Shipping & Delivery

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Product FAQ

Product Warranty

Product Warranty

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Do you offer gifting options?

Yes! All bath pillows are packaged in a branded canvas bag, perfect for gifting. For the SAUNASOFA, each Mat & Pillow Set comes beautifully packaged with a ribbon. With gifting season right around the corner, you can now add a gift message to your or

Black Friday Sale

Get ready for our biggest savings of the year! Here’s everything you need to know about our Black Friday Promotional Sale:. 1. What is the Black Friday promotion?. We’re offering up to 30% off sitewide during our Black Friday sale! Discounts vary by

B2B

Do you sell B2B or Wholesale?. Yes! We offer B2B opportunities for select partners and bulk purchase inquiries. If you’re interested in purchasing BADESOFA® products for your business, spa, or retail store, please fill out the form here: https://en.b

What can I do if a promotional code or discount isn't working?

If your discount code or promotional offer isn't applying correctly, please reach out to customer service. Provide details of the issue, such as the code and any screenshots if applicable, to help resolve the problem quickly. Our team will assist in

How can I unsubscribe from emails or SMS notifications?

If you wish to stop receiving promotional emails or SMS from us, inform our customer service team. We will promptly remove your contact details from our mailing and SMS lists to ensure you don't receive any future communications.

What should I do if I forgot to apply a discount or free shipping code?

If you forget to use a discount or free shipping code during checkout, reach out to customer service. We can process a refund for the discount or shipping cost retrospectively. Please allow some time for the refund to reflect in your account.