Shipping & Delivery
Holiday Orders
To ensure your order arrives by Christmas Day, please place your order by the following deadlines:. Ground / Standard Shipping: Tuesday, December 16, 2025 — 11:59 PM PST. Expedited Shipping: Sunday, December 20, 2025 — 11:59 PM PST. Ordering by these
Shipping & Processing Times
Bath Pillows, SAUNASOFA & Accessories. Shipping fees
What can I do if part of my order is missing or delayed?
In the event that part of your order is missing or delayed, you can track the progress of your shipment using the tracking link provided in your order confirmation. If your shipment is split into multiple parts, ensure that you check all tracking num
How do I cancel my order?
We are only able to cancel your order within 24-48 hours of purchase. Please contact our support team as soon as possible at [email protected]. Include your order number and the reason for cancellation in your message. Orders can only be canceled
Do you ship to Canada?
Currently, we don’t ship to Canada, but we’re actively working on expanding our shipping options and hope to serve Canadian customers soon! Stay tuned!
What should I do if there are delivery issues with my BADESOFA order?
Please reach out to [email protected] if you have any issues with your order.
Where do you ship?
At this time, we ONLY offer shipping to the US, Europe, and the UK. Orders to the EU and UK must be placed from the BADESOFA EU/UK Website linked here.