Shipping & Delivery
Shipping & Processing Times
POOLSOFAEstimated delivery time: Delivery typically takes 2-3 weeks, depending on your location.Furniture delivery service: Due to the size and nature of the product, a carrier will contact you to schedule doorstep delivery.We offer free shipping and
What can I do if part of my order is missing or delayed?
In the event that part of your order is missing or delayed, you can track the progress of your shipment using the tracking link provided in your order confirmation. If your shipment is split into multiple parts, ensure that you check all tracking num
How do I cancel my order?
We are only able to cancel your order within 24-48 hours of purchase. Please contact our support team as soon as possible at [email protected]. Include your order number and the reason for cancellation in your message. Orders can only be canceled
Do you ship to Canada?
Currently, we don’t ship to Canada, but we’re actively working on expanding our shipping options and hope to serve Canadian customers soon! Stay tuned!
What should I do if there are delivery issues with my BADESOFA order?
Please reach out to [email protected] if you have any issues with your order.
Available Countries
At this time, we do not offer shipping to any countries outside the US, EU, and UK. Orders to the EU and UK must be placed from the BADESOFA EU/UK Website linked here.