We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you have 30 days from the date of delivery to return the item(s). BADESOFA reserves the right to limit or reject returns when we suspect p

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you have 30 days from the date of delivery to return the item(s). BADESOFA reserves the right to limit or reject returns when we suspect policy abuse or fraudulent behavior from a customer. In addition, bulk purchases are considered final sale and are not eligible to be returned.<ul><li data-mce-style="font-weight: 400;" style="font-size: 16px;">Returns and exchanges are FREE.</li><li data-mce-style="font-weight: 400;" style="font-size: 16px;">All original packaging, products tags, and other accessories must be included.</li><li data-mce-style="font-weight: 400;" style="font-size: 16px;">The return must be initiated within 30 days from the delivery date and shipped back within 30 days from delivery date.</li><li data-mce-style="font-weight: 400;" style="font-size: 16px;">Proof of purchase from our site is required for all returns.</li><li data-mce-style="font-weight: 400;" style="font-size: 16px;">Refund will be issued to your original method of payment within 7 days of delivery.</li></ul>How to Initiate a Return:Please follow the link to <a title="Returns and Exchanges" href="https://badesofa.loopreturns.com/" style=" text-decoration: underline rgba(154, 174, 152, 0.6);">Returns &amp; Exchanges</a> portal. It&apos;s easy and fast!

What is your Return Policy?

General Return Policy:. POOLSOFA:. BATH PILLOWS, SAUNASOFA SET & ACCESSORIES:. If you need any further assistance or have specific circumstances like expired return dates or missing items, please reach out to us at support@badesofa.com. We're happy t

General Return Policy:<ul><li dir="ltr" style="font-size: 14px;">To be eligible for a return, all original tags must be attached, and the white law label must not be removed or cut.</li></ul>POOLSOFA:&#xA0;<ul><li data-start="590" data-end="609">Returns must be initiated by emailing us at <a href="mailto:support@badesofa.com" id="isPasted">support@badesofa.com</a>. These returns cannot be processed through our online return portal.</li></ul>BATH PILLOWS, SAUNASOFA SET &amp; ACCESSORIES:&#xA0;<ul><li data-start="610" data-end="787">Kindly use this<a href="https://badesofa.loopreturns.com/#/" style="text-decoration:none;">&#xA0;link</a>&#xA0;to initiate the return and get your prepaid return label. Please enter your order number and your shipping zip code or email address. Once we receive the package back, your refund will be processed!</li></ul>If you need any further assistance or have specific circumstances like expired return dates or missing items, please reach out to us at <a data-fr-linked="true" href="mailto:support@badesofa.com">support@badesofa.com</a>. We&apos;re happy to help!

How can I return an item?

We apologize for any delays in receiving your refund. If we've confirmed that your refund was processed successfully, it may take 3-7 business days for your bank or payment provider to reflect this in your account. Processing times vary depending on

We apologize for any delays in receiving your refund. If we&apos;ve confirmed that your refund was processed successfully, it may take 3-7 business days for your bank or payment provider to reflect this in your account. Processing times vary depending on the financial institution.If your refund has been processed and you haven&apos;t seen it reflected yet, we recommend contacting your bank for further insights into their processing times. We appreciate your patience in resolving this matter.

What should I do if I haven't received my refund yet?

Please enter the details of your request. A member of our support team will respond as soon as possible.

Shop

Contact Us

BADESOFA